3260 papers • 126 benchmarks • 313 datasets
Generate empathetic responses in dialogues
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This work argues that empathetic responses often mimic the emotion of the user to a varying degree, depending on its positivity or negativity and content, and introduces stochasticity into the emotion mixture that yields emotionally more varied emPathetic responses than the previous work.
A transformer-based encoder-decoder initialized with AraBERT parameters is proposed, validating its high capability in exhibiting empathy while generating relevant and fluent responses in open-domain settings.
This paper describes how to incorporate a taxonomy of 32 emotion categories and 8 additional emotion regulating intents to succeed the task of empathetic response generation and evaluated and demonstrated how this model produces more emPathetic dialogs compared with its baselines.
A multi-factor hierarchical framework, CoMAE, is proposed, which models the above three key factors of empathy expression in a hierarchical way and can generate more empathetic responses than previous methods.
Three elements of human communication—emotional presence, interpretation, and exploration—and sentiment are additionally introduced using synthetic labels to guide the generation towards empathy and it is empirically shown that these approaches yield significant improvements in empathetic response quality in terms of both automated and human-evaluated metrics.
A simple technique called Affective Decoding for empathetic response generation that can effectively incorporate emotion signals during each decoding step, and can additionally be augmented with an auxiliary dual emotion encoder, which learns separate embeddings for the speaker and listener given the emotion base of the dialogue.
This work proposes a novel approach for empathetic response generation, which leverages commonsense to draw more information about the user’s situation and uses this additional information to further enhance the empathy expression in generated responses.
Taking inspiration from social cognition, a generative estimator is used to infer emotion cause words from utterances with no word-level label and a novel method based on pragmatics is introduced to make dialogue models focus on targeted words in the input during generation.
A novel empathetic response generation model that can consider multiple state information including emotions and intents simultaneously is proposed and dynamically managing different information can help the model generate more emPathetic responses compared with several baselines under both automatic and human evaluations.
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