Alarm-Based Prescriptive Process Monitoring (2018-03-23T00:00:00.000000Z)

TL;DR

A framework for prescriptive process monitoring is proposed, which extends predictive process monitoring approaches with the concepts of alarms, interventions, compensations, and mitigation effects and incorporates a parameterized cost model to assess the cost-benefit tradeoffs of applying prescriptives process monitoring in a given setting.

Abstract

Predictive process monitoring is concerned with the analysis of events produced during the execution of a process in order to predict the future state of ongoing cases thereof. Existing techniques in this field are able to predict, at each step of a case, the likelihood that the case will end up in an undesired outcome. These techniques, however, do not take into account what process workers may do with the generated predictions in order to decrease the likelihood of undesired outcomes. This paper proposes a framework for prescriptive process monitoring, which extends predictive process monitoring approaches with the concepts of alarms, interventions, compensations, and mitigation effects. The framework incorporates a parameterized cost model to assess the cost-benefit tradeoffs of applying prescriptive process monitoring in a given setting. The paper also outlines an approach to optimize the generation of alarms given a dataset and a set of cost model parameters. The proposed approach is empirically evaluated using a range of real-life event logs.

Authors

Niek Tax

3 papers

M. Dumas

4 papers

Irene Teinemaa

3 papers

Alarm-Based Prescriptive Process Monitoring

TL;DR

Abstract

Authors

References27 items

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that the bank would need to reimburse to the legitimate customer: c out ( σ,L ) = value ( σ )

This event log originates from the Italian local police. 5 The desired outcome is that a ﬁne is fully paid, while in the undesired cases the ﬁne needs to be sent for credit collection

RQ1 Can empirical thresholding ﬁnd thresholds that consistently lead to a reduction in the average processing cost for diﬀerent cost model conﬁgura-tions?

RQ2 Does the alarm system consistently yield a beneﬁt over diﬀerent values of the mitigation eﬀectiveness?

Cost of undesired outcome

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